Worst customer service ever, they don't treat you as a human instead, they would treat you as if you are just a number.ģ.5mm Headphone Jack, Expandable Storage, Stereo Speakers and Stylus (Optional Extra)ģ. I am at the level of involving fair trading to get this sorted out. I've been in this issue with their support since 3 month ago and they didn't solve anything yet, They do not want to provide a brand new device or provide a refund. Right now you can get the Microsoft Surface Pro 7+ for just 800 at Best Buy. Read more for a replacement and I received a refurbished device wrapped up in a dodgy package, fan noise is worse than the previous one and the hard drive makes clicks noise. The Surface Pro 7 Plus with type cover and pen is 330 off right now. They don't make exceptions.Īnyways, I went. They do not do advanced replacement, you must send your device first, and if you want an advanced replacement, you must pay them the same amount of a brand new one for a broken computer which doesn't make sense. It took me 2 months to get to Microsoft support. I purchased the device, couple of months later, the fan started to be very noisy, 1 more month, the performance has been degraded dramatically, 1 more month, i can no longer switch batter options to high performance to keep the laptop running. While it's not perfect, it still has a lot to offer, and if you're willing to work through any issues, it could be a great choice for you. Overall, the Surface Pro 7 is a solid device for productivity, entertainment, and on-the-go use. Read more sle for me.ĭespite these issues, I understand that Microsoft has released several updates to address these problems, and their customer support team has been helpful in troubleshooting any issues I've had. Additionally, the lack of ports can be a bit of a has. The battery life is not as good as advertised, and it tends to get quite hot and noisy when running intensive applications. However, I have experienced some issues with the device. Microsoft announced the next generation Surface Pro 4 and the all new Surface Book, a hybrid laptop, at Microsoft October 2015 Event in New York on October 10. And the detachable keyboard and kickstand make it super versatile, allowing it to be used as either a laptop or a tablet. The 12.3-inch PixelSense display is beautiful and works great for watching videos or browsing the web. The Microsoft Surface Pro 7 is a powerful 2-in-1 device that has a lot of great features.
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